In case anyone has been reading about my hopes for robot-assisted mitral valve repair at Mayo in Arizona, well, the staff there also read my posts! They called to let me down gently, but I was already prepared--while they do a da Vinci mitral valve repair in Rochester, they don't do it here. It's fine--ultimately, I feel fortunate to have Mayo available to me and will forge ahead with them. I now have an appointment with a surgeon there in a couple of weeks.
Thanks to Adam Pick, I was able to get everything straightened out with Mayo with a phone call to the right department. Just a hiccup in the referral process. I’m now expecting an appointment for an initial consultation soon.
I’m greatly relieved and grateful for all the advice here!
Hi everyone. I've been diagnosed with severe mitral regurgitation. My insurance covers Mayo Clinic (I'm in the Phoenix area), and a month ago, my cardiologist sent them a referral for me, followed by my medical records. I have called them a few times, but have gotten nowhere. When I call, after a lot of transferring and waiting, I get the physician's referral service. The one time I spoke to a person, she told me the surgeons were booked out two months, and that it wouldn't bother them if I sought care elsewhere. Other times I've called the phone just rings.
Now I have a second referral in to a different (non-Mayo) surgeon. Waiting several days for that call now.
How long is "normal" when seeking an appointment for mitral valve surgery? I do like the idea of Mayo Clinic, since they do mitral valve repair with the Da Vinci robot, at a high volume and with excellent results.