By Adam Pick on June 13, 2008
Earlier today, I was at Borders reading a fascinating book called “The Ultimate Question” by Fred Reichheld. The book claims that YOUR customer satisfaction is best measured by one simple question, “Would you recommend this product or service to a friend?”
By Adam Pick on June 7, 2008
The story of Vivien Thomas is extraordinary.
By Adam Pick on May 13, 2008
After four opinions regarding his defective mitral valve, John finally had minimally invasive mitral valve repair at the skilled hands of Doctor William Ryan in Texas. Here is John’s latest update:
By Adam Pick on January 29, 2008
After the annual check-up with Dr. Rosin (my cardiologist), it was time to venture back to USC’s Medical Center to see Dr. Vaughn Starnes (my heart surgeon), for part two of my annual check-up.
By Adam Pick on January 22, 2008
I’m not sure about you…
By Adam Pick on September 14, 2007
Nothing like a little heart valve humor to start the weekend, right?
By Adam Pick on September 11, 2007
From February through April of this year, I ran an extensive survey to better understand the realities of heart valve surgery for patients and their caregivers.
By Adam Pick on August 15, 2007
For all you Michiganders out there… I recently came across Dr. Ali Kafi while watching some heart valve surgery videos online. Here is some information about Dr. Kafi.
By Adam Pick on June 27, 2007